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Multi-Channel Roadmap

Sequencing, attribution, scaling

Channel Sequencing

  • LinkedIn first if B2B — Engage with prospect posts on LinkedIn first to build familiarity, then transition to email for 43% higher reply rates. (read more)
  • Email if volume — Email scales to thousands of touches per day while LinkedIn caps at 100 connection requests per week.
  • Content if long cycle — For 6-12 month sales cycles, consistent content nurtures multiple stakeholders through complex buying decisions.

Resources: Predictable Revenue (course, paid) , 30 Minutes to President's Club (Top Sales Podcast) (video, free) , Practical Prospecting Newsletter (Jed Mahrle) (article, free) , LinkedIn to Cold Email Pipeline (article, free)

Attribution

  • Self-reported — Add a required free-text 'how did you hear about us' field on demo forms to capture dark funnel channels. (read more)
  • Multi-touch models — Distribute conversion credit across touchpoints using linear, U-shaped, or data-driven models. (read more)
  • Dark social — Track word-of-mouth sharing in DMs, Slack, and communities that attribution software systematically misses. (read more)

Resources: Chris Walker / Passetto (article, free) , Chris Walker on Dark Social (YouTube) (video, free) , Refine Labs Blog (article, free)

Hiring SDRs

  • Founder-led first — Personally sell to your first 10-20 customers to learn the sales process before delegating it to a hire. (read more)
  • Signs you are ready — Hire after winning 10+ customers with a documented, repeatable sales process and clear ICP definition.
  • Comp structure — Pay SDRs 60-70% base and 30-40% variable on a $70-90K OTE, tied to qualified meetings not just activity.

Resources: Founder-Led Sales Guide (Qwilr) (article, free) , How I Approached Founder-Led Sales (Robert Kracov) (article, free) , Founding Sales: Free Full-Length Handbook (article, free)

Repeatable Playbook

  • Document process — Write down your top 3-5 winning plays with triggers, talk tracks, and KPIs so others can replicate them. (read more)
  • Metrics per step — Track 2-4 conversion metrics per funnel stage to find exactly where buyers stall and deals leak.
  • Onboard new reps — Use a structured 30-60-90 day plan with documented playbooks to ramp new hires faster than average.

Resources: Founding Sales (free) (article, free)

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